P 111911Z DEC 13 FM DFAS CLEVELAND OH TO AIG 4676 AIG 4678 BT UNCLAS SUBJ/NAVY ACTIVE DUTY 5-YEAR TAX HISTORY SYSTEM INFORMATION FOR 2013 END OF YEAR// MILITARY PAY ADVISORY 46/13// REF/A/NAVY DJMS PROCEDURES TRAINING GUIDE (PTG)// AMPN/REF A IS THE NAVY'S INFORMATION AND PROCESSING GUIDE.// POC/FIELD SERVICES DIVISION/MPO-CL CODE JFLS/COMM (216) 522-5886/DSN 580-5886// RMKS/1. THE PURPOSE OF THIS MESSAGE IS TO ANNOUNCE THE DATE THAT THE 5-YEAR TAX HISTORY SYSTEM (5YRTHS) WILL BE DISABLED AND RESTORED AND THE YEARS AVAILABLE FOR W-2/W-2C REISSUES. 2. THE 5YRTHS WILL BE OFF-LINE FROM 1900 HRS EASTERN TIME, 19 DEC 2013 IN PREPARATION FOR W-2 FILE CREATION, ANNUAL UPDATING AND MAINTENANCE. THE 5YRTHS IS SCHEDULED BE RESTORED TO FULL CAPABILITY AND COME BACK ON LINE ON 21 JAN 2014 WITH 5 YEAR PROCESSING AND PRINTS STARTING ON 22 JAN 2014. YEARS AVAILABLE FOR W-2 AND W-2C REISSUES AFTER RESTORATION WILL BE 2009, 2010, 2011, 2012, AND 2013. HARDCOPY CORRECTED W-2S (W-2CS) WILL BE MAILED BEGINNING 24 JAN 2014. 3. PRIOR TO REISSUING W-2S AND W-2CS USING THE VERB JLAA, ISSUING ACTIVITIES SHOULD REVIEW REF A, PART 7, CHAPTER 1, SECTION A AND PART 9, CHAPTER 9: REISSUE OF W-2S AND W-2CS USING VERB JLAA AND MYPAY REISSUES. 4. IF MEMBERS ARE NOT ABLE TO OBTAIN THEIR W-2/W2C FROM THEIR MYPAY ACCOUNT, THEN THEY MAY CONTACT THE CLEVELAND CUSTOMER CARE CENTER AT 1-888-332-7411 TO REQUEST A REISSUE OF THEIR W2/W2C BEGINNING ON 24 JAN 2014, MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 0800 TO 1730 EASTERN TIME. MEMBERS WILL NOT BE ABLE TO OBTAIN W-2S/W-2CS THROUGH THE INTERACTIVE VOICE RESPONSE SYSTEM (IVRS).// BT