RTTUZYUW RHOIAAA0001 2271407-UUUU--RHSSSUU.
ZNR UUUUU
R 151407Z AUG 18
FM COMNAVPERSCOM MILLINGTON TN//PERS2//
TO AIG 9226
INFO COMNAVPERSCOM MILLINGTON TN//PERS2//
BT
UNCLAS //N01000//
SUBJ/PAY AND PERSONNEL INFORMATION BULLETIN 18-14//
SECINFO/-/-//
MSGID/GENADMIN,USMTF,2008/COMNAVPERSCOM MILLINGTON TN//
REF//A/MSG/CNO WASHINGTON DC/061357ZAPR17//
REF//B//MILPERSMAN/28 Jul 2018//
NARR/REF A NAVADMIN 085/17, REF B MPM 1741-020 GOVERNMENT LIFE INSURANCE//
GENTEXT/REMARKS/1.  PASS TO CO, XO, SEL, ADMINOFF, PERSOFF, CCC/NC, AND DISBO. 
THIS MESSAGE TARGETS PERSONNEL, ADMINISTRATIVE, DISBURSING, AND PASS OFFICES 
REGARDING CURRENT PAY/PERSONNEL ISSUES FOR BOTH ACTIVE AND RESERVE PERSONNEL. 

2. ISSUE 181401:  SERVICEMEMBERS GROUP LIFE INSURANCE (SGLI) ONLINE ENROLLMENT 
SYSTEM (SOES) BENEFICIARY INFORMATION AND CERTIFICATION 

 a.  As announced in reference (a), SOES replaced the SGLI Election and 
Certificate form (SGLV-8286) and Family Coverage Election form (SGLV-8286A) as
the authoritative record of life insurance coverage.

 b.  To comply with SOES implementation directed in reference (a), commands were to 
ensure Sailors completed their SOES record by April 2018.

 c.  In order for the SOES record to be complete and considered authoritative, 
Sailors must log into the SOES application to provide beneficiary 
name(s), share(s) of proceeds, and to certify the record with a digital signature.

 d.  Sailors who previously declined coverage have no required action.
  
 e.  SOES automatically created a Sailor's record by using the SGLI/Family SGLI 
coverage amount and effective date stored in the Defense Enrollment Eligibility 
Reporting System (DEERS).  
 
 f.  Use of the SGLV 8286 Servicemembers’ Group Life Insurance Election and Certificate 
may occur outside SOES under the circumstances outlined in reference (b). 

 g.  Character limitations do not allow complete data entry when Sailors wish to enter
verbiage surrounding a testamentary trust or custodial account.  Sailors wishing to enter
verbiage obtained from the local RLSO should maintain a hard copy file and not use SOES
until the data entry field can accommodate elections. For this case, as outlined in 
reference (b) the paper SGLV-8286 will continue to be the authoritative record and shall 
be sent to member's OMPF.

 h.  For Service members that have not yet certified in SOES; their current 
SGLV-8286 form on file in their Official Military Personnel File (OMPF) will 
continue to be the authoritative record until certification is completed in SOES.

 i.  Service members can access SOES by navigating to My Navy Portal at 
https://my.navy.mil and selecting the milConnect tab.  Once logged into 
milConnect, select the "SOES" option under the "Benefits" tab.  Access requires a 
common access card (CAC), Defense Finance Accounting Service (DFAS) myPay account, 
or DS LOGON account.  

 j.  Requesting Command Access to SOES:  Commands requesting SOES access to run Unit
Reports should have the designated person complete SAAR-N (DD2875).  All blocks will
be completed with the exception of 21, 21a, and 21b (leave these blank).  Send forms
to SOES_Admin.fct@navy.mil.  At this time access can only be granted to one person
per command. 

 k.  For more information, an online training course is available at 
http://www.benefits.va.gov/INSURANCE/training/SOES/SOES.htm

3. For questions contact NPC customer service via: 866-U-ASK-NPC (DSN 882-5672); 
EMAIL UASKNPC@NAVY.MIL; Live chat available 0700 - 1830 (CENTRAL) MON - FRI, 
excluding federal holidays  - 
https://www.livehelpnow.net/lhn/lcv.aspx?d=37318&ms=&zzwindow=0&lhnid=31944&
custom1=&custom2=&custom3=&pcv=&time=11/29/2017%2010:38:24%20AM.


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