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Government Travel Charge Card (GTCC) Use for Permanent Change of Station (PCS)

 
The phased roll-out for mandatory use of the GTCC for all PCS and the MyPCS travel voucher submission was announced in NAVADMIN 129/22. MyPCS Travel Voucher is a fully automated, electronic travel claim voucher capability introduced to the Fleet in September 2019. The MyPCS travel voucher reduces errors and expedites Sailor travel reimbursement.

This policy allows the Navy to adhere with existing DoD policy that requires all eligible members of the Military Services and DoD civilian employees to possess a GTCC individually billed account (IBA) pursuant to Public Law 105-264 and section 5701 Note of Title 5, United States Code. An IBA must be used for all official travel expenses, pursuant to the DoD GTCC Regulations, current edition and DoDI 5154.31.

Mandatory use of the GTCC for PCS will be rolled out in phases. Phase I was implemented 1 January 22 and include servicemembers in paygrades of E-9 and O-6+ with an Estimated Date of Detachment (EDDs) of 1 January 22 or later.

Phase II began 1 July 22 and include servicemembers in paygrades of E-7 and above and O-4 and above. The MyPCS Travel Voucher is mandated for use by All Hands unless commands are specifically exempted in NAVADMIN 129/22.
 

Background
Since Aug 2019, thousands of Active-Duty Sailors from across the Fleet have participated in the GTCC for PCS pilot program. Data analysis of metrics collected coupled with Fleet feedback has proven use of the GTCC during PCS is beneficial for Sailors and their families. With the proper training, education, and procedural compliance, All Hands can smoothly transition to the use of GTCC for PCS purposes, as mandated by DoD policy.
Key Understandings
If travel time exceeds 120 days, you must contact MNCC NLT 90 days after detach date to extend Mission Critical (MC)/PCS status. This will prevent the GTCC bill from being due prior to reporting to new PDS. The GTCC will be deactivated automatically from MC/PCS status at 120 days or upon reporting to ultimate duty station, whichever comes first. Incremental settlements of the GTCC while enroute is not currently possible for PCS travel. Please ensure you are extending your MC/PCS status every 90 days by calling MNCC.

When you arrive at your new Permanent Duty Station (PDS), you must check in with your CPPA and APC immediately. Submit your MyPCS travel voucher within 5 working days with all signatures, receipts, and documents. This shall be done even before you take permissive TDY.

After using the GTCC for PCS, you are required to request SPLIT DISBURSEMENT on the travel voucher to ensure the balance is paid. Ensure the GTCC dollar amount due is reflected on the travel voucher and supported by receipts.

The use of the GTCC does not affect the payment of Advance Base Pay or Advance Basic Allowance for Housing (BAH).

Do not use the GTCC in excess of the estimated PCS travel entitlement. This could result in a personal indebtedness. The estimate of travel entitlements is not a guaranteed amount. The amount reimbursed is determined upon receipt of the final voucher settlement.
GTCC Advantages
  • Immediate access to travel entitlements
  • No interest charges on the account
  • Credit limits can be temporarily increased, as needed to meet mission requirements
  • 24/7 customer service support from Citibank and PCS Traveler GTCC Support through the MyNavy Career Center (MNCC) at 833-330-MNCC
  • GTCC accounts used for PCS are placed in Mission Critical (MC)/PCS status to ensure payment is not due until 60 days after check-in at the new Permanent Duty Station (PDS)
  • Automatic travel accident insurance
  • Automatic common carrier baggage insurance
Who shall use the GTCC for PCS?​
  • CONUS or OCONUS PCS orders
  • Active Duty and Training and Administration of the Reserves (TAR)
  • Selected Navy Reserve (SELRES) on Active Duty for Operational Support or Officer Recall PCS orders
Who can NOT use the GTCC for PCS?
  • Personnel on accession, separation, or retirement orders
  • DoD Civilian personnel and contractors
  • Individual mobilization augmentees
  • Individual Ready Reserve Navy personnel
  • Individuals not eligible to obtain a GTCC or are otherwise explicitly exempted by DoD GTCC Regulations
Authorized Use of GTCC for PCS
  • Temporary Lodging Expense (TLE) at the old or new CONUS PDS.
  • Fuel and electric vehicle charging for a Privately Owned Vehicle (POV) when POV is the authorized mode of transportation.
  • Rental car and fuel, when a rental car is the authorized mode of transportation.
  • Lodging and meals.
  • Dislocation Allowance (DLA) Expenses.  These are expenses related to DLA normally used to establish a household (e.g., carpet cleaning, utility deposits).  If the Service Member uses the GTCC for DLA expenses and does not exceed their authorized entitlement, the member will receive the full amount of the difference when their travel claim is liquidated.  If the Service Member was issued advanced DLA, the member shall not use the GTCC for DLA expenses.
  • Automated Teller Machine (ATM) or bank teller withdrawals up to the monthly cash withdrawal limit in reference (e).  A 2.4 percent non-reimbursable fee applies to any amount withdrawn.  ATM charges are not reimbursable expenses.
Unauthorized Use of the GTCC for PCS
  • DLA expenses when issued advanced DLA.
  • Dependent use without the Service Member.
  • Commercial airfare for PCS travel.  Commercial airfare will continue to be booked by the Navy Passenger Transportation Office (NAVPTO).  No commercial airfare charges will be made to a Service Members GTCC account including when the Service Members orders contain intermediate stops to PDS.
  • Personal travel arrangements incurred during leave in conjunction with orders.
  • Personally Procured Moves (PPM) operating expenses (e.g., rental truck/trailers, moving supplies, furniture pads, rope, oil, weight ticket fees).
  • Accession, separation, or retirement travel.
  • Payment of debt owed to creditors.
  • Personal expenses unrelated to travel expenses (e.g., automobile repairs, medical expenses, childcare, entertainment, or uniform items).
  • Short-term storage-in-transit (SIT) or long-term non- temporary storage (NTS) of PPMs or other household goods.
  • Temporary Lodging Allowance (TLA)
GTCC Misuse Reference the DoD GTCC Regulations.
Commanders and supervisors will ensure Sailors using the GTCC for PCS are advised of improper GTCC use.
Examples of misuse include, but are not limited to:
  • Expenses unrelated to PCS travel
  • ATM cash withdrawals made more than 3 working days prior to official government travel
  • Intentional failure to pay undisputed charges in a timely manner
  • Personal use or entertainment of any kind.
Travel Advance Guidance.
  • If desired and qualified per reference (f), a Service Member under PCS orders may request advanced DLA.  If issued, the GTCC shall not be used for DLA expenses.
  • Service Members may request an Advance Operating Allowance for Household Goods (HHG) PPMs and Advance Basic Pay and still use their GTCC for all authorized travel expenses.
  • All other travel advances (per diem, mileage, Temporary Additional Duty (TAD) travel) are not authorized with concurrent use of the GTCC.  Qualified exceptions will be restricted to non- concurrent travel of dependents and Service Members not eligible to receive a GTCC per the DoD GTCC Regulations.
  • Use of the GTCC and receipt of travel advances for the same entitlement could result in indebtedness to the Government through over expenditure of entitlements, and Service Members may be subject to administrative and disciplinary action.
Customer Support and Online Resources.
  • Phone and email support is available 24/7 from the MNCC Pro Cell at 833-330-MNCC (6622) Option 2 or via e-mail at: askmncc@navy.mil, or from Citibank (800-200-7056).
  • MNP registration for CAC-free access to MNP: https://my.navy.mil/tutorials.html and https://www.mnp.navy.mil/group/my-account/cac-free-setup/.
  • MyPCS Travel Voucher via MNP: https://my.navy.mil/.
  • Downloadable NP2 quick start guides: https://my.navy.mil/np2.html.
  • User Productivity Kits (UPKs) and interactive training modules: https://prodhr.np2.navy.mil/ and navigating to "Training" in the top menu, select "Assignment, Leave, and Travel".
  • Questions regarding GTCC for PCS Policy, related NAVADMINs, MyPCS Travel Voucher, use of the GTCC or problems with use of the card during the PCS process should be addressed to MNCC through phone and email support at 1-833-330-MNCC (6622), askmncc@navy.mil, or from Citibank at 1-800-200-7056 (CONUS) or 904-954-7850 (OCONUS). Command Pay and Personnel Administrators (CPPAs) can contact the CPPA Pro Cell directly by using Option 2 of the MNCC call center phone line.
  • To evaluate program effectiveness, Service Member satisfaction, and collect feedback for continued improvements, GTCC users are strongly encouraged to complete a brief survey available at https://surveys.max.gov/index.php/737856?lang=en.
 
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