ID Cards

*** FACT SHEET:  Online USID Renewal and RAPIDS Appointment Scheduling
      FACT SHEET:  Documents to Bring for CAC and USID In-Person Appointments

                                                                                                         SKIP THE LINE -- RENEW ONLINE!

Schedule an Appointment or Renew Online

Retirees and Sponsors: Time to renew your or your dependent's Uniformed Services Identification (USID) Card? Use ID Card Office Online (IDCO) to renew quickly and easy from home and avoid visiting an ID Lab in person!
You can also use IDCO to schedule Common Access Card or new USID Card appointments in-person.

                                                                                                         WHO TO CONTACT
 

Navy Project Office                                       1-833-330-MNCC(6622) or askmncc@us.navy.mil

DEERS/CAC/USID eligibility issues
ID Card Policy
Former Spouse Program
Incapacitated Dependent Program (INCAP)
Retiree Name Changes and Corrections
Retiree Date of Birth Corrections
Retiree Sex Corrections

CACPMO                                                        navy-cacpmo@us.navy.mil

ILP (Cardstock & Consumables)
MP ICAM
CPR
PAS

                                                                                                         DEERS/RAPIDS EQUIPMENT PROBLEMS
The following are points of contact (depending on your geographic location) for all users of the RAPIDS system providing expertise in the execution of the RAPIDS application as well as identifying, troubleshooting and resolving problems with RAPIDS system configurations, hardware, software and telecommunications. This should be your first call when trying to resolve problems or when you need assistance Monday-Friday 0700-2000 Saturday & Sunday 0800-1700 EST: 
 
DEERS/RAPIDS Assistance Center (D/RAC):                                   1-800-3RAPIDS (1-800-372-7437)

DEERS/RAPIDS Support Center – Europe (D/RSC-E):                      DSN 486-7365

DMDC Support Office – Asia/Pacific (DSO-A):                                 011-822-7914-6195 (DSN 724- 6195)

DMDC Support Office Field Support Line:                                       1-800-336-4416 / Fax: (502) 335- 9980