** Personnel and Pay Resources for Triads **

Enhanced Unit Commander Financial Report
Automatic access for all Triad members

The eUCFR gives Triads unprecedented visibility into their units' Sailor pay health in just minutes.
Guide | Advana Portal | Access issues?

Commanding Officer's Guide to Personnel and Pay Administration
Personnel and pay wave tops

The Commanding Officer's Guide gives every CO what they need to know to ensure personnel and pay readiness for Sailors under their command.
Guide

Commander's CPPA Dashboard
Transactional transparency

The Commander's CPPA Dashboard helps COs ensure CPPAs work personnel and pay cases in an accurate, timely manner to serve Sailors better.
Guide | Dashboard

*** Important Announcements ***

AskMNCC Customer Service Email Upgrade
The address is now AskMNCC@us.navy.mil 

• Effective March 1, 2026, the legacy customer service inbox, AskMNCC@navy.mil, will no longer be monitored.

• Customers who email the old inbox will receive an automatic reply directing them to the new inbox. Customers MUST re-submit their inquiry to the new inbox for MNCC to receive it.

• Also effective March 1, the legacy CSCSELBOARD@navy.mil inbox for Selection Board submissions will upgrade to HRSCSELBOARD@us.navy.mil. Customers will also receive an autoreply if they email the old inbox after March 1, and must re-submit their correspondence to the new inbox. They should still use ESSBD as the primary board correspondence method, and can call MNCC to ensure their ESSBD correspondence has been received.

Updates to DD-214
Changes IAW DODI 1336.01 

• Members will digitally sign the DD-214, DD-215 (Correction), and future DD-214-1 (Reservists) using NSIPS instead of BOL Document Services. To learn how:
  1. Log into NSIPS
  2. Select TRAINING at the top of the page
  3. Click on INTERACTIVE TRAINING
  4. Scroll to RETIREMENTS AND SEPARATIONS TRAINING
  5. Click on NSIPS DD-214 INTERACTIVE USER GUIDE
  6. Click START

• Members will no longer receive numbered copies of their DD-214! You will now receive four specific copies: Member, Service, Veterans Administration, and Department of Labor.

Veterans G.I. Bill Eligibility
You may be eligible for one more year of benefits 

• Veterans who served multiple periods (e.g., reenlisted) may be eligible for additional G.I. Bill benefits up to 48 months total. Read the full story here.

• The VA will reach out to potentially impacted beneficiaries, but you can also learn more, find out if you're eligible, and apply here.

• Eligible Veterans have until Oct. 1, 2030 to apply.

What MNCC Does

• MNCC HQ:  The Navy’s personnel, pay, and transportation hub for Administration, Training, and Business Operations including the DEERS/RAPIDS Project Office and ID/CAC policy

• Navy Pay and Personnel Support Center (NPPSC):  A command within MNCC responsible for TSCs, RSCs, TPC, and NAVPTO

• Human Resources Service Center:  Tier 1 24/7 customer service contact center (833) 330-6622 or askmncc@us.navy.mil

• Transaction Service Centers:  Tier 2 HR centers of excellence for personnel and pay transactional work

• Travel Processing Center:  Tier 2 HR center of excellence for PCS travel advances and claims

• Navy Passenger Transportation Office:  Global Tier 2 network for passenger transportation and special issuance passports

• Regional Support Centers:  Fleet-facing Triad support and CPPA training to operational units in targeted geographic areas