This office is located at the Navy Personnel Command, Naval Support Activity Mid-South in Millington, Tennessee. PERS-311 centrally manages all of GI Bill Programs for the Navy. We maintain liaison with the Department of Veterans Affairs in regard to any policy or legislative action affecting educational benefits. We also are responsible for policy on GI Bill Programs and providing information to Navy active duty and veteran personnel in regard to their educational entitlements.
***NEW*** UPDATED September 2021 ***
Command Career Counselors may find valuable information in the Sailor Career Toolbox, specifically page 12 which provides valuable information about the Post-9/11 GI Bill and Transferability.
TEB Eligibility Information for Wards/Foster Children
EFFECTIVE 5 January 2021, foster children and/or legal wards who have been residing with the service member, pursuant to a court order, for at least 12 consecutive months, are eligible to receive transferred Post-9/11 GI Bill entitlement. The service member must be currently on active duty or in the SELRES, and the children must be enrolled in DEERS. For specific guidance, refer to NAVADMIN 170/21.
Members with approve TEB requests (with other dependents) whose ward or foster child is not listed in milConnect, but is enrolled in DEERS will need to open a trouble ticket with MNCC (1-833-330-6622), and the ticket will be routed to PERS-311. If the ward/foster child is NOT enrolled in DEERS, member will have to consult their local DEERS office.
IMPORTANT: If member does NOT have an approved TEB request, and has no dependents other than a qualified ward/foster child, member must open a trouble ticket with MNCC (1-833-330-6622) once they are eligible for TEB (must meet all TEB eligibility requirements), in order to have DMDC manually process the TEB request.
TEB Obligation End Dates:
Members who currently have an obligation for transferring their Post-9/11 GI Bill to their dependents, who request separation or retirement prior to their Obligation End Date (OED), will have to revoke all benefits from dependents and relinquish transferability. Member will then be required to upload a screenshot of the revocation from the milConnect site in order to continue processing the separation/retirement request. If any dependent has used ANY months of entitlement, the member will NOT be able to separate or retire prior to the completion of the OED. There are currently no waivers for this requirement.
Members going from one Navy component to another (Active to SELRES or SELRES to Active) will be required to upload a copy of their resignation letter (officers) and check the block regarding transitioning from one Navy component to another). Member CANNOT take their obligation to another branch of service at this time.
Frequently Asked Questions (FAQs) for Post-9/11 GI Bill and Transferability: click here.
Effective 7/12/19, all members MUST be retainable for four additional years in order to transfer Post 9/11 GI Bill benefits to dependents. The Exception to Policy (ETP) outlined in NAVADMIN 020/19 has expired. Members who are no longer retainable for four additional years due to High Year Tenure, Statutory Limit, or medical separation, etc., who did not secure an approved TEB request prior to 7/12/19 are no longer eligible for transferability. This based on DoD policy (DoDI 1341.13) and there are no waivers or exceptions to this policy regardless of rank or how many years a member has been in the Navy.
***Enlisted members who were authorized to transfer their Post-9/11 GI Bill benefits to their dependents between 6/21/19 and 7/11/19 without having the required time on a contract are responsible for understanding their OED and must incur sufficient obligated service (OBLISERV) to ensure they remain on active duty or in the Selected Reserve to meet or exceed their (OED).
Important changes IRT Transfer of Education Benefits of the Post-9/11 GI Bill below:
***Any policy changes to the TEB process do not effect members who already have an approved TEB request***
Effective 1 October 2018, ALL members (officers AND enlisted) requesting Transfer of Education Benefits (TEB) are required to complete a statement of understanding (SOU) in the My Education website BEFORE submitting a TEB request. To date, the number one reason for TEB rejections is due to failure to complete the SOU. Please read and follow the guidance in the milConnect “Message from Your Service Component” (the large paragraph to the right of your name and rank once logged into the TEB portal) in order to secure a TEB approval. If your request was previously rejected due to a missing SOU, you MUST resubmit your TEB request after completing the SOU.
**The SOU IS NOT REQUIRED FOR MEMBERS WHO ALREADY HAVE AN APPROVED TEB REQUEST**
Click here to access My Education Website to complete an SOU.
Click here for a step-by-step guide on how to complete the SOU.
Updated DoDI 1341.13, Change 1: click here
DoD Q&A: click here
NAVADMIN 170/18: click here
Transfer of Education of Post-9/11 GI Bill Briefing Card and Q&A: click here
For information about the Post 9/11 GI Bill (Chapter 33), click here:
GI Bill Education Benefits Programs Instruction